Friday 22 May 2009

Communication Impact on Productivity

Why is there such a gap in productivity when we have better technology and a much better educated workforce than ever before?

Let's start with the basics, of which communication is the key facet.

Being able to ensure that all parties take away the same meaning - developing a shared understanding from transactions in communication is the fundamental objective every time you listen to someone or seek to make yourself heard. Let's look at some facts from a survey* on bosses skills:

  • 40% - lead productive meetings
  • 41% - skilled at sharing critical information
  • 43% - knew how to motivate and inspire others

These are fundamental communication skills every manager needs to develop, and which every member of an organisation has the right to expect.

The gap between where we are today and where we need to be in order to make this world a better place is wide - yet it is not an impossible breach to navigate.

Practical skills in the art of communication are one starting point - and the journey begins with becoming self aware.

So, I recommend pulling out something which can record your voice and using it for a day. Not just for the transactions where you are conscious of speaking well - use it in those unguarded moments when you are "speaking your mind".

Put aside your initial reaction of "Do I really Sound Like THAT?" and see beyond your words and into the minds of those whom you have touched. How have you interpreted their message? How have they perceived your message? How are you both the better for having had this transaction?

Enlightenment takes time and begins with the very first insight...

So, let's start with another basic skill - How often are your key points ignore in meetings?  Please participate in our poll at: http://polls.linkedin.com/p/39330/rhsdr


* Survey from Speak like a CEO by Suzanne Bates

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